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JE Ticket System - JE Ticket System

JE Ticket System

Price : -$15
Support :
Hits:5585
  • 100%MVC Structure and SEF/SEO support.
  • User need support than generate the ticket and get the satisfaction answer.
  • All system mail template change from the back-end.
  • Also user related with the Jomsocial also.

Joomla25 Joomla30: : 1 month support

User type:-

  • Administrator
  • Manager
  • Register user

Register user task :-

  •  User submits the ticket after register in Joomla.
  •  Submit ticket mail send to administrator.  After assign mail sends to manager also.
  • Email format change by the back-end setting.  
  • Listings of all tickets and see the status of all tickets after login the user.
  •  Search option on listing page.  User can close the ticket and rate on that ticket.   

Administrator Task :-

  • Category adds by them. (Field : name , short description)
  • Setting of email format of user and ticket manager. Ticket close after.
  • Ticket statuses add by the back-end.
  • Ticket priority status (High, Medium, Low) add bye the back-end.
  • Back-end Admin see the all tickets which are submit by user. Filter search by category and user.
  • Admin assign the ticket to manager.
  • Admin has authority to close that ticket.
  • Admin can create ticket manager from the back-end.

Ticket Manger task :-

  • Ticket Manager login from the front-end and see that assign ticket by the administrator task list.
  • Manager goes reply on that ticket. Reply mail sends to user mail. Email format change by the back-end setting

 

latest update in product :-
com_jeticket_joomla1.6&1.7.zip
JE Ticket (J-2.5) 21-09-12.zip
JE Ticket (J-1.5) 7-11-12.zip
JE Ticket (J-3.0) 16-01-13.zip

Joomla SEF URLs by Artio

About us

Harmis Technology is a young company with dynamic individuals formed in 2010 with the intent to take IT to all facets of life and help organizations and individuals to handle their day to day tasks efficiently.

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